PEM offers guaranteed arrival of trained confinement nannies, ensuring hassle-free booking and year-round customer support. Each nanny undergoes 150 hours of intensive training and assessments, with ongoing performance reviews. The training modules are reviewed by Dr. Wong Boh Boi, a renowned expert with over 40 years of experience in lactation consultancy, antenatal care, and baby care. Dr. Wong’s expertise ensures that all nannies are equipped with the knowledge and skills to provide exceptional care to both mother and baby.

From day and night baby care, including feeding and diaper changes, to cooking nutritious confinement meals and providing breastfeeding guidance, PEM’s nannies cover every aspect of postpartum care. They also prepare herbal tonics, red date tea, and provide newborn care advice. Additional services include doing laundry and basic domestic chores. PEM’s customer service team is available nine hours a day, even on weekends and public holidays, ensuring a seamless experience for new mothers.